Uniphore, the leader in Conversational Automation, announced that Everest Group, a leading strategic research and analyst firm, has recognized its conversational AI and automation platform as a Major Contender in its 2022 “Conversational AI – Technology Vendor Landscape with Products PEAK Matrix® Assessment.” Continue reading Uniphore Recognized as Major Contender in Conversational AI by Latest Everest Group PEAK Matrix
Monthly Archives: October 2022
Transaction Services Expands Payment Acceptance with Market-Leading Solutions from Key IVR
Transaction Services, a leading provider of payment processing solutions, announced a global partnership with Key IVR to further expand the many methods that cardholders can now use to submit their payments to businesses who use the TRX processing platform. Continue reading Transaction Services Expands Payment Acceptance with Market-Leading Solutions from Key IVR
Content Guru Unveils New Partnership with Intelisys
Content Guru, the award-winning provider of enterprise-grade cloud contact centre and customer experience solutions, announced its new partnership with Intelisys, the leader in hybrid distribution. Continue reading Content Guru Unveils New Partnership with Intelisys
NetSuite Delivers Workforce Management Solution to Help Organizations Increase Efficiency and Employee Engagement
To help organizations optimize staffing needs, Oracle NetSuite today announced NetSuite SuitePeople Workforce Management. SuitePeople Workforce Management helps organizations manage labour costs and profitability. Continue reading NetSuite Delivers Workforce Management Solution to Help Organizations Increase Efficiency and Employee Engagement
Dynamic Yield Launches Experience OS to Deliver on Personalization of Tomorrow, Today
Dynamic Yield, a Mastercard company announced the launch of Experience OS. The revolutionary operating system creates one place for customers to seamlessly manage their consumer experience programs across teams and channels. Continue reading Dynamic Yield Launches Experience OS to Deliver on Personalization of Tomorrow, Today
BT Group unveils AI Accelerator to shorten rollout of new Artificial Intelligence from six months to six days
BT Group’s Digital unit today announces the deployment of a new internal Machine Learning Operations (ML-Ops) platform called AI Accelerator. The new platform orchestrates, accelerates, and monitors AI model deployments developed by BT Group’s data community, assessing their efficacy and behaviour to drive value from the business’ 29 petabyte data estate. Continue reading BT Group unveils AI Accelerator to shorten rollout of new Artificial Intelligence from six months to six days