Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the launch of Sprinklr AI+. Continue reading Sprinklr AI+ Supercharges Customer Experience Data for Deeper Insights, Better Decisions, and Faster Actions
Monthly Archives: May 2023
Calabrio Appoints New CTO to Spearhead True-Cloud AI Innovation
Calabrio, the workforce performance company, announced the appointment of Joel Martins as Chief Technology Officer (CTO), spearheading Calabrio ONE’s true-cloud Artificial Intelligence (AI)I solutions and customer-centric innovation. Continue reading Calabrio Appoints New CTO to Spearhead True-Cloud AI Innovation
Onfido Acquires Airside
Onfido, the global leader in automated identity verification, announced it has acquired Airside Mobile, Inc., the leader in private, digital identity sharing technology. Continue reading Onfido Acquires Airside
Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
Cyara announced its integration of OpenAI’s GPT-3, which will accelerate the generation of training and testing data for Cyara Botium, the company’s one-stop solution for comprehensive, automated chatbot and conversational AI CX testing and assurance. Continue reading Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
Enghouse Systems Enters Into Asset Purchase Agreement With Lifesize Inc.
Lifesize Inc. (“Lifesize” or “the Company”), a leading, global provider of video conferencing and omnichannel contact centre solutions, announced it has entered into an Asset Purchase Agreement (“APA” or “Agreement”), with Enghouse Systems Ltd., a leading vertical enterprise software solutions company. Continue reading Enghouse Systems Enters Into Asset Purchase Agreement With Lifesize Inc.
Aquant’s Service Co-Pilot Delivers Generative AI Purpose-Built for Service
Aquant, an enterprise AI software vendor, has launched Service Co-Pilot, the latest generation of its customer experience offering. This new release, enhanced by generative AI, is built for servicers and manufacturers of complex equipment and machines. Continue reading Aquant’s Service Co-Pilot Delivers Generative AI Purpose-Built for Service