MTN, Africa’s leading telecommunications service provider, is elevating customer experience through a transformative partnership with global consulting firm Accenture and customer experience solutions provider Genesys. Continue reading MTN, Accenture and Genesys unite to elevate the customer experience
Monthly Archives: October 2023
Contentsquare Enters Definitive Agreement to Acquire Heap
Contentsquare, a global leader in digital experience analytics, announced it has signed a definitive agreement to acquire leading product analytics platform Heap. Continue reading Contentsquare Enters Definitive Agreement to Acquire Heap
Flowcode Chooses Vonage to Power Direct-to-Consumer Communications with APIs
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, is partnering with Flowcode, a direct-to-consumer platform, to launch a new customer communications tool. Continue reading Flowcode Chooses Vonage to Power Direct-to-Consumer Communications with APIs