Truecaller, the world’s leading global communications platform, announced its Call Recording feature to enable iOS and Android users to receive voice-to-text transcriptions and summaries of recorded phone conversations powered by large language models (LLM) services like GPT.
The feature is now widely available to Premium users in the U.S. and Canada.
The launch of Call Recording is beneficial to professionals whose work revolves around taking multiple daily phone calls where notes need to be impeccable and available quickly, including sales, legal, media, and real estate. For example, a lawyer can now record phone calls and receive the transcription as well as a summary to help them prepare for trials and build case files. The workforce is now implementing LLMs to ease challenges like this and improve overall efficiency. With access to an LLM like ChatGPT, 15% of work tasks in the U.S. could be significantly faster at the same level of quality.
“There’s been a significant increase in spam calls over the years and with new technologies like AI now available, it’s crucial to use them at their full potential to protect consumers’ security,” said Alan Mamedi, co-founder and CEO, Truecaller. “Our new Call Recording feature is built with transparency and privacy by design, using LLM to transform how we congregate conversations and deliver them in a seamless way in a variety of formats. We are excited to launch this globally and support all professionals in not missing important details during calls.”
Every country has its own set of regulations about informing the other party about the recording of a call and Truecaller follows each privacy policy. The application implements an audible beep sound that notifies both parties about the start of the call recording. Truecaller ensures recorded conversations are transferred to the user’s device immediately at the end of the call to maximize privacy.
The Call Recording feature plans to include multiple languages for users to choose from to transcribe their conversations in the coming months. Learn more about Call Recording at truecaller.com/call-recording.
To download Truecaller, visit the Apple App Store for iOS or Google Play for Android.
About Truecaller
Truecaller enables safe and relevant conversations between people to make it efficient for businesses to connect with consumers. Fraud and unwanted communication are endemic to digital economies, especially in emerging markets. Truecaller is on a mission to build trust in communication. Truecaller is an essential part of everyday communication for over 368 million active users, with more than a billion downloads since launch and close to 50 billion unwanted calls identified and blocked in 2022. Headquartered in Stockholm, since 2009, it is a co-founder-led, entrepreneurial company, with a highly experienced management team. Truecaller has been listed on Nasdaq Stockholm since 8 October 2021.
For more information, please visit corporate.truecaller.com