Singapore Airlines partners with Tata Communications to enhance customer experience for their discerning customers

Tata Communications, a global digital ecosystem enabler and Singapore Airlines Limited (SIA), the national carrier of Singapore, announced a multi-year agreement to transform the airlines communications and collaboration tools to enhance employee productivity and boost user experience. Continue reading Singapore Airlines partners with Tata Communications to enhance customer experience for their discerning customers

Sabio Group transforms Vodafone Spain’s Customer Experience with Virtual Assistant Solution

Sabio Group, the global digital experience transformation services specialist, announced the successful launch of an innovative ‘Alexa-like’ virtual assistant solution for Vodafone Spain that has dramatically improved customer satisfaction. Continue reading Sabio Group transforms Vodafone Spain’s Customer Experience with Virtual Assistant Solution

JPMorgan Chase Announces New Virtual Call Centre in Baltimore

JPMorgan Chase announced its ongoing commitment to advancing long-term, inclusive growth in Baltimore with a new virtual call centre team in Baltimore, its second in the US. This effort is part of broader initiative to expand business investments that help create new jobs and promote career growth opportunities. Continue reading JPMorgan Chase Announces New Virtual Call Centre in Baltimore