SurveyMonkey, a global leader in online surveys and forms, announced the international availability of Build with AI, a new survey creation feature powered by AI research and deployment company, OpenAI. Continue reading SurveyMonkey announces international availability of AI-generated surveys
Daily Archives: November 21, 2023
Uniphore and Workair Partner to Bring Enterprise AI to Ireland
Uniphore, one of the world’s largest AI-native companies, announced a strategic partnership with Workair, the largest cloud communications specialist in Ireland, to bring enterprise AI to Ireland, with a priority placed on Ireland’s world-class contact centres. Continue reading Uniphore and Workair Partner to Bring Enterprise AI to Ireland
Limango Selects NICE CXone to Elevate their CX Operation to the Cloud
NICE announced that limango, a leading German online retailer for families, has selected NICE CXone to migrate its contact centre to the cloud. Continue reading Limango Selects NICE CXone to Elevate their CX Operation to the Cloud
Yellow.ai Scales Generative AI–powered Chatbot and Voicebot Solutions Globally on AWS
Amazon Web Services (AWS), an Amazon.com company, announced that Yellow.ai, a global leader in conversational artificial intelligence (AI), has chosen AWS as its preferred cloud provider to power its generative AI–powered voicebot and chatbot solutions. Continue reading Yellow.ai Scales Generative AI–powered Chatbot and Voicebot Solutions Globally on AWS
Airship Unifies Experimentation and Optimization to Improve Every Mobile Customer Experience
As organizations rush to adopt AI, a data-driven focus is foundational — not only to fuel better AI, but to avoid sacrificing long-term customer value for short-term gains. Nowhere is this more important than in mobile app experience, where value creation opportunities are 3-4X greater than anywhere else. Continue reading Airship Unifies Experimentation and Optimization to Improve Every Mobile Customer Experience