McDonald’s Corporation (MCD) announced an agreement to acquire Apprente, an early stage leader in voice-based, conversational technology. The agreement marks another bold step in advancing employee and customer facing innovations while further strengthening McDonald’s technology capabilities. Continue reading McDonald’s to Acquire Apprente, An Early Stage Leader in Voice Technology
Monthly Archives: September 2019
Nationwide to Deliver New Digital Banking Channel with Low-Code Leader OutSystems
OutSystems, provider of the number one low-code application development platform announced that leading financial institution Nationwide is using the OutSystems low-code platform to develop a new digital business savings service that will radically transform how Nationwide interacts with its business savings customers. Continue reading Nationwide to Deliver New Digital Banking Channel with Low-Code Leader OutSystems
Foehn wins Genesys award for ‘EMEA Cloud Partner of the Year’
Foehn, the developer and integrator of cloud contact centre systems, has been awarded ‘EMEA Cloud Partner of the Year’ by Genesys, the global leader in omnichannel contact centre solutions. Continue reading Foehn wins Genesys award for ‘EMEA Cloud Partner of the Year’
[WHITEPAPER] A Business Toolkit to Guide You Towards Mapping Your Robotic Process Automation Journey
According to a global study by Deloitte, more than half of companies (53%) have already started their Robotic Process Automation journeys. Continue reading [WHITEPAPER] A Business Toolkit to Guide You Towards Mapping Your Robotic Process Automation Journey
Top 7 questions IT professionals ask about WFM
IT professionals are easy to please so why is life so complicated? Dave Hoekstra at Calabrio explores the niggling doubts that can get in the way of building an efficient Workforce Management (WFM) framework… Continue reading Top 7 questions IT professionals ask about WFM
NICE Wins Four Globee® Awards for Setting the Industry Benchmark for Excellence
NICE announced that it has been honored with four Globee awards. A global business awards program, the Globee Awards recognize companies that set the industry benchmark for excellence. Judges across a broad spectrum of industries from around the world participated and their average scores determined the 2019 award winners. Continue reading NICE Wins Four Globee® Awards for Setting the Industry Benchmark for Excellence