8×8 announced it has been named by Gartner, Inc. as a Challenger in the 2019 Magic Quadrant for Contact Center as a Service, North America.¹ This is the fifth consecutive year 8×8 has been recognized as a Challenger in this report. Continue reading 8×8 Named a Challenger in 2019 Gartner Magic Quadrant for Contact Center as a Service, North America →

Five9, a leading provider of the intelligent cloud contact centre announced it has been named as a Leader in the 2019 Gartner Magic Quadrant for Contact Center as a Service, North America for the fifth year in a row. Continue reading Five9 Named a Leader in the Gartner Magic Quadrant for Contact Center as a Service, North America →