In its ongoing mission to serve as a strategic partner to its clients and help them appropriately scale their businesses for success, Canon Information Technology Services (CITS), a wholly owned subsidiary of Canon U.S.A., Inc., is set to debut its call centre outsource services at ICMI Customer Connections.

CITS’ call centre outsource services create a seamless, tailored solution to help propel companies forward. Through phone sales and support, chat and social media services, and strategic process consultation, CITS provides its clients with solutions that afford them the flexibility to focus less on process and support, and more on creativity and collaboration.

“Leveraging Canon’s support and expanding service offerings, we have implemented a customer service support solution designed to serve as an extension of our clients’ working teams,” says Doris Higginbotham, president, CITS. “This new customer service support solution can be scaled to meet the continuing industry demand for service and support.”

ICMI is a leading call centre industry resource for knowledge, technology, and purchasing goods and services. For more information on CITS customer support solutions, visit www.cits.canon.com.