Speechmatics, a UK leader in any-context speech recognition technology, has opened its first US office in Denver, Colorado to capitalize on major US export growth. It marks the Cambridge company’s third overseas office opening in three months, following its recent expansion into the Czech Republic and India, and caps a year which has seen the machine learning company double its revenue and workforce. Continue reading Speechmatics caps major growth with US expansion
Monthly Archives: February 2020
NICE Introduces Game-Changing Robotic Process Automation Offering to Fast-Track Adoption and Success
NICE announced the launch of NEVA Unlimited, a first-of-its-kind, all-inclusive automation package, built to drive successful automation implementations. With NEVA Unlimited, enterprises that purchase NEVA (NICE Employee Virtual Attendant) now receive complimentary unattended automation robots1. Continue reading NICE Introduces Game-Changing Robotic Process Automation Offering to Fast-Track Adoption and Success
eGain partners with Avaya to deliver digital-first customer engagement
eGain, the leading provider of omnichannel customer engagement solutions announced that it has partnered with Avaya to accelerate digital transformation of customer engagement. Continue reading eGain partners with Avaya to deliver digital-first customer engagement
DRUID Teams Up with Vonage to Enable AI Powered Virtual Assistants on WhatsApp
DRUID, a company specialized in developing intelligent virtual assistants for enterprise companies, has announced a strategic technology partnership with Vonage, a global business cloud communications leader that provides API solutions for messaging, chat, social media, video and voice apps. Continue reading DRUID Teams Up with Vonage to Enable AI Powered Virtual Assistants on WhatsApp
Cresta Launches with $21M of Funding
Cresta, a company whose mission is to enable office workers to be Experts on Day One®, announced $21M in funding from Greylock Partners, Andreessen Horowitz, Andy Bechtolsheim, Mark Leslie and Vivi Nevo. Cresta also announced that its transformative software for contact centres, a $310 billion market, is now available to the public. Continue reading Cresta Launches with $21M of Funding
Medallia to Acquire Video Feedback Platform, LivingLens
Medallia, the global leader in experience management announced they entered into a definitive agreement to acquire LivingLens, the video feedback platform, to humanize feedback and bring the voice of the customer and employee to life. Continue reading Medallia to Acquire Video Feedback Platform, LivingLens