8×8 announced EIMS, a United Kingdom-based technology lead-generation, sales and channel agency with global operations, is now using the 8×8 cloud communications solution to enable its sales representatives across Spain, the UK and New Zealand to safely and productively work from home. Continue reading EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8
Monthly Archives: March 2020
Kaizo Raises $3 Million to Accelerate Customer Support Productivity
Dutch startup Kaizo, (formerly known as Ticketless) announces a $3 million seed round led by Gradient Ventures, Google’s AI-focused venture fund, and Partech, with participation from several angel investors. Continue reading Kaizo Raises $3 Million to Accelerate Customer Support Productivity
Fuze Combines Unified Communications and Contact Centre Solutions for Enhanced Customer Experiences
Fuze, the leading cloud-based communications provider for the modern global enterprise, unveiled their fully integrated contact center as a service (CCaaS) solution, embedded within the Fuze unified communications as a service (UCaaS) platform. Continue reading Fuze Combines Unified Communications and Contact Centre Solutions for Enhanced Customer Experiences
Thrio Announces New Partnership with TELUS International
Thrio announced a partnership with TELUS International, a leading provider of multilingual customer experience and digital IT solutions for global and disruptive brands. Continue reading Thrio Announces New Partnership with TELUS International
Directors Club® Starts Global Rollout with new Virtual Event And Engagement Formats
Directors Club® is the fastest growing virtual community dedicated to senior business leaders. Now in its 10th anniversary year, Directors Club® has come a long way from its beginnings as a supper club at Claridge’s Hotel in London’s Mayfair. Continue reading Directors Club® Starts Global Rollout with new Virtual Event And Engagement Formats
Maintel launches Chatbot as a Service solution
Maintel, the UK leader in cloud and managed IT services, has launched the AI-powered ICON Contact Chatbot to meet the growing needs of clients to digitally transform customer experience. The company’s offer includes deployment, management and optimisation services for businesses as a combined cloud and enablement offer. Continue reading Maintel launches Chatbot as a Service solution