Twilio, the leading cloud communications platform, announced the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies. Continue reading Twilio Study Finds COVID-19 Accelerated Companies’ Digital Communications Strategy by Six Years
Daily Archives: July 16, 2020
eGain Adds Google’s Business Messages support to its Messaging Hub
eGain, the leading provider of customer engagement solutions, announced its support for Google’s Business Messages for conversational customer service and engagement, as part of the eGain Messaging Hub™. Continue reading eGain Adds Google’s Business Messages support to its Messaging Hub
Evolve IP Releases RECAP
Evolve IP®, the world’s leading provider of Work Anywhere™ solutions, announced that it has released Evolve RECAP for Microsoft Teams, the Evolve Contact Suite, and Cisco unified communications. Continue reading Evolve IP Releases RECAP