IMImobile named among software providers in 2020 ‘Now Tech’ Reports

14th July 2020: Global cloud communications software and solutions provider IMImobile announced that it has been named in both the Now Tech: Real-Time Interaction Management, Q2 2020 Report and the Now Tech: Mobile Engagement Automation, Q2 2020 Report published by Forrester Research, Inc. Continue reading IMImobile named among software providers in 2020 ‘Now Tech’ Reports

Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA

14th July 2020: Pegasystems, the software company empowering digital transformation at the world’s leading enterprises, introduced X-ray Vision – the industry’s first self-healing robotic process automation (RPA) capability to detect and fix broken bots with no human intervention. Continue reading Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA

UJET Launches its Channel Partner Program with PeakView Partnership

14th July 2020: UJET, a leading provider of cloud contact centre solutions, announced the debut of its channel partner program and agreement with PeakView, a pioneer in the Contact Center as a Service (CCaaS) industry with expertise in planning, deploying, and managing contact centre solutions. Continue reading UJET Launches its Channel Partner Program with PeakView Partnership

CallMiner Names Eric Williamson Chief Marketing Officer

14th July 2020: CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, has appointed Eric Williamson as Chief Marketing Officer. Williamson will lead CallMiner’s global marketing strategy, with a focus on positioning the company as the industry’s number one platform for extracting and operationalizing customer insights to drive transformative business change and value. Continue reading CallMiner Names Eric Williamson Chief Marketing Officer