Atos and Damovo partnership accelerates access to UCC solutions for mid sized and large enterprises

Atos, a global leader in digital transformation, has transferred part of its Unified Communications & Collaborations activities in Belgium, Luxembourg, Sweden and Finland to Damovo, a leading provider of ICT managed services and solutions. Continue reading Atos and Damovo partnership accelerates access to UCC solutions for mid sized and large enterprises

PatientComms launches Virtual Waiting Room Solution Set to Transform Patient Care Delivery for UK’s Dental Practice Providers

The UK’s leading online automated patient communications provider, PatientComms has partnered with Infobip, global cloud communications and omnichannel engagement specialist to launch a Virtual Waiting Room solution for mobile patient messaging set to usher in the definite age of contactless journeys for patients and clinicians. Continue reading PatientComms launches Virtual Waiting Room Solution Set to Transform Patient Care Delivery for UK’s Dental Practice Providers

Cabify Teams Up with Nuance to Deploy Conversational AI to Supercharge Digital Experience

Nuance® announced Cabify, one of the fastest growing ride-hailing companies, has deployed its Intelligent Engagement Platform to open up new digital customer service channels and enhance engagements with customers. Nuance’s advanced Conversational AI combines seamlessly automated and human-assisted engagements, providing personalised service to customers across digital channels. Continue reading Cabify Teams Up with Nuance to Deploy Conversational AI to Supercharge Digital Experience

Infosys Selected by Consolidated Edison to Digitally Transform Customer Service

Infosys, a global leader in next-generation digital services and consulting, has been selected by Consolidated Edison Company (Con Edison), one of the oldest Fortune 500 utility companies serving New York City and surroundings, to digitally transform Con Edison’s customer service capabilities over the next four years. Continue reading Infosys Selected by Consolidated Edison to Digitally Transform Customer Service