Poll Shows Little Appetite For In-Person Events In 2020

15th July 2020: A Directors Club® World poll of 206 business people has revealed less than a fifth (18%) would feel comfortable attending a face-to-face event in 2020. This finding highlights the current tough conditions faced by the organisers of expos, trade fairs, conferences, training seminars, and business awards galas in the UK. Continue reading Poll Shows Little Appetite For In-Person Events In 2020

Nuance AI Enables Organisations to Prioritise and Protect Elderly Citizens Using the Sound of Their Voice

15th July 2020: Nuance® announced enhancements to its AI-enabled intelligent detection capabilities in Nuance Gatekeeper, the world’s most advanced biometrics solution for authenticating customers and enabling fraud detection. Continue reading Nuance AI Enables Organisations to Prioritise and Protect Elderly Citizens Using the Sound of Their Voice

Aspect Announces General Availability of Aspect WFO Version 20

15th July 2020: Aspect announced the general availability of Version 20 of its market-leading solution suite, Aspect® Workforce Optimization™ (WFO), including a fully redesigned and simplified workforce mobile user interface, convenient public cloud integrations, faster insights into agent performance and important usability enhancements. Continue reading Aspect Announces General Availability of Aspect WFO Version 20

Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities

15th July 2020: Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Domino’s Pizza to drive communications for its network of franchisees and enable next generation customer experiences. Continue reading Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities

Dynamic Yield Launches “XP Squared” Experience Optimisation Learning Centre

15th July 2020: Dynamic Yield, the Experience Optimization platform, announced the release of XP Squared – an online public learning centre designed to help digital marketers gain access to the vital experience optimisation resources necessary to boost their knowledge. Continue reading Dynamic Yield Launches “XP Squared” Experience Optimisation Learning Centre