While businesses are doubling down on digital transformation (DX), new research from Futurum Research found that organizational leaders are leaving many of their employees behind in the process. Continue reading New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Monthly Archives: December 2020
Toyota Research Institute Opts for Qualtrics CoreXM
Qualtrics, the leader in customer experience and creator of the experience management category, announced that Toyota Research Institute, Toyota’s in-house research company, has selected Qualtrics CoreXM. Continue reading Toyota Research Institute Opts for Qualtrics CoreXM
Adobe Completes Acquisition of Workfront
Adobe announced the completion of its acquisition of Workfront, the leading work management platform for marketers with more than 3,000 customers and one million users. Adobe’s acquisition of Workfront will bring efficiency, collaboration and productivity gains to marketing teams currently challenged with siloed work management solutions. Continue reading Adobe Completes Acquisition of Workfront
Voiceflex launch SoGEA Voice
Voiceflex Limited, a leading UK SIP and hosted telephony carrier is delighted to announce the launch of SoGEA Voice, a direct replacement for voice services delivered over PSTN. Continue reading Voiceflex launch SoGEA Voice
Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience
Khoros, a global leader in digital-first customer engagement software, announced it has partnered with Medallia, the global leader in experience management. Continue reading Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience
Gulf Bank Embarks on Multi-Year Multiexperience Transformation Journey With Avaya
Gulf Bank, one of the largest and leading banks in Kuwait, has embarked on a multi-year customer experience transformation journey with Avaya as it seeks to embrace a multiexperience approach that strengthens its market differentiation through better customer and employee experiences. Continue reading Gulf Bank Embarks on Multi-Year Multiexperience Transformation Journey With Avaya