Qualtrics, the world’s No. 1 Experience Management (XM) Platform and creator of the XM category, today announced the new XM operating system, or XM/OS, the only operating system for experience management. Continue reading Qualtrics Announces XM/OS
Monthly Archives: April 2021
Ventrica appoints Katherine Brown as Marketing & Communications Director
Ventrica the fast-growth multilingual customer management outsourcer for blue-chip brands is pleased to announce the appointment of Katherine Brown who joins the company to support its growth trajectory and capability expansion, with both nearshore and offshore additions planned in 2021 Continue reading Ventrica appoints Katherine Brown as Marketing & Communications Director
PCI Pal® Appoints Mufti Monim as New CTO
PCI Pal®, the global cloud provider of secure payment solutions for business communications, announced the appointment of Mufti Monim as Chief Technology Officer to direct the strategic technical vision for the company. Continue reading PCI Pal® Appoints Mufti Monim as New CTO
New Qualtrics Study Reveals What Experiences Employees and Customers Want in the Future of Work
New research released from Qualtrics, the world’s No. 1 Experience Management (XM) Platform and creator of the XM category, reveals what employees and customers want their experiences to look like in the future of work. Continue reading New Qualtrics Study Reveals What Experiences Employees and Customers Want in the Future of Work
Cloud Editions 21.2 Enables Organizations to Grow with OpenText
OpenText™ announced the release of OpenText™ Cloud Editions (CE) 21.2. The release was unveiled at OpenText World Europe during the opening keynote from OpenText CEO & CTO Mark J. Barrenechea. Continue reading Cloud Editions 21.2 Enables Organizations to Grow with OpenText
COVID accelerates demand for gig-driven customer support models
Limitless released annual industry report ‘GigCX goes mainstream‘, with headline data revealing that 47% of those doing gig customer service roles today had lost full time employment or had hours cut due to COVID-19. Furthermore, 46% of those surveyed became GigCX Experts over the past year due to reasons associated with the pandemic. Continue reading COVID accelerates demand for gig-driven customer support models