Neustar Inc., a global information services and technology company and leader in identity resolution, has launched Neustar TRUSTID Solutions, a suite of solutions designed to help organizations reduce fraud, improve contact centre efficiency and comply with consumer protection regulations. Continue reading Neustar Launches TRUSTID Solutions for More Informed, Secure Connections
Monthly Archives: June 2021
LiveVox Hires Industry Veteran Dan DeLozier to Lead Channel Strategy & Expansion
LiveVox, a leading cloud-based provider of customer service and digital engagement tools, has announced the hire of Dan DeLozier as Area Vice President of Channel and Alliances. LiveVox will draw on DeLozier’s 16 years of experience building and managing successful channel programs to bolster its sales and marketing efforts and capitalize on digital transformation opportunities across the massive contact centre software market. Continue reading LiveVox Hires Industry Veteran Dan DeLozier to Lead Channel Strategy & Expansion
Kofax Intelligent Automation Platform Features Expanded Low-Code Capabilities
Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, announces the latest release of its Intelligent Automation Platform. The new release accelerates deployments by better enabling citizen as well as professional developers, resulting in greater business value and a shorter return on investment (ROI) for customers. Continue reading Kofax Intelligent Automation Platform Features Expanded Low-Code Capabilities
Fuze Announces Fuze Contact Center as a Standalone Offering to Meet Evolving Enterprise Needs
Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the availability of Fuze Contact Center as a standalone solution for enterprises that require a contact centre for high-level customer experiences. Continue reading Fuze Announces Fuze Contact Center as a Standalone Offering to Meet Evolving Enterprise Needs
Davies expands in North America through the acquisition of SKWeston & Company
Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, announced the acquisition of SKWeston & Company (“SKW”), the contact centre consultancy & professional services firm, specialising in customer experience, technology implementation, managed services and outsourcing strategies for insurance, financial services and other highly regulated markets. Continue reading Davies expands in North America through the acquisition of SKWeston & Company
TCS Helps Alcatel-Lucent Enterprise Digitally Transform Customer Experience
Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, announced that it has designed and delivered a key customer experience transformation program for Alcatel-Lucent Enterprise (ALE), a leading provider of communications, networking, and cloud solutions tailored to customers’ industries, to drive improved sales velocity and revenue growth. Continue reading TCS Helps Alcatel-Lucent Enterprise Digitally Transform Customer Experience