PCI Pal®, the global provider of secure payment solutions, is working closely with Talkdesk, the global customer experience leader for customer-obsessed companies, to provide a growing list of customers with innovative customer service and security capabilities. Continue reading PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers
Monthly Archives: January 2022
TaskUs Partners with ASAPP to Offer a Customer Experience of the Future
TaskUs, a leading digital outsourcing provider for high growth companies, has announced a strategic partnership with ASAPP, Inc., an artificial intelligence (AI) research-driven company, at Customer Contact Week (CCW). Continue reading TaskUs Partners with ASAPP to Offer a Customer Experience of the Future
Unbabel Acquires Language Translation Company Lingo24 to Deliver Multilingual Content for Global Marketing Teams
Unbabel, an AI-powered language operations platform that helps businesses deliver multilingual support at scale, today announced the acquisition of Lingo24 as part of its strategy to bring consistent and reliable translation to businesses around the world. Continue reading Unbabel Acquires Language Translation Company Lingo24 to Deliver Multilingual Content for Global Marketing Teams
Mo Katibeh, Former Chief Product Officer and Chief Marketing Officer for AT&T Business, to Join RingCentral as Chief Operating Officer
RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced that Mo Katibeh, former Chief Product Officer and Chief Marketing Officer for AT&T Business, will join the company as Chief Operating Officer, reporting to founder, chairman and CEO Vlad Shmunis. Katibeh will be responsible for RingCentral’s products, sales, marketing, and customer experience. Continue reading Mo Katibeh, Former Chief Product Officer and Chief Marketing Officer for AT&T Business, to Join RingCentral as Chief Operating Officer
LiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship
LiveVox, a leading cloud-based provider of customer service and digital engagement tools, announced a strategic alliance with PlanetOne, the IT channel’s preferred business partner for identifying and delivering cloud-based and connectivity solutions to midsize businesses and enterprises. Continue reading LiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship
Eckoh acquires Syntec for £31m to Enhance its Product Offering, Extend Patented IP and Accelerate Cloud Growth
Eckoh, the leading Customer Engagement data and payment security provider, has completed its acquisition of Syntec Holdings Ltd (Syntec), a UK-based company specializing in secure payment solutions for Contact Centers, for £31m ($41m). Continue reading Eckoh acquires Syntec for £31m to Enhance its Product Offering, Extend Patented IP and Accelerate Cloud Growth