8×8, a leading integrated cloud communications platform provider, announced the completion of the acquisition of Fuze, a leader in cloud-based communications for the enterprise, for approximately $250 million in stock and cash. Continue reading 8×8 Closes Acquisition Of Fuze
Monthly Archives: January 2022
Sitel Group® and Clarke Capital Partners Announce Partnership to Drive Growth of Clearlink
Clarke Capital Partners has joined forces with Sitel Group®, one of the largest global providers of CX products and solutions, to drive the growth of Clearlink as a tech-enabled, omnichannel platform that empowers customers to make well-informed decisions around daily purchases. Continue reading Sitel Group® and Clarke Capital Partners Announce Partnership to Drive Growth of Clearlink
RedDoorz to Enhance Customer Experience with Haptik
Jio Haptik Technologies Limited, one of the world’s largest conversational AI companies, announced that RedDoorz, Southeast Asia’s largest hotel management and booking platform, has selected Haptik to enhance its customer experience. Continue reading RedDoorz to Enhance Customer Experience with Haptik
Aircall partners with Deutsche Telekom to provide each German company with a premium cloud-based phone system
Aircall, founded in 2014, provides a cloud-based call centre software that integrates seamlessly with most CRMs and helpdesk tools. Based in New York, Paris, Sydney, Madrid, Berlin and London, the company currently counts 600+ employees. Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative. Continue reading Aircall partners with Deutsche Telekom to provide each German company with a premium cloud-based phone system
Verizon Business Announces BlueJeans Studio to Empower the Creator Economy
Verizon Business announced BlueJeans Studio, a new all-in-one event production platform that gives creators the ability to easily and affordably create stunning, professional-grade live streams with just a few clicks. Continue reading Verizon Business Announces BlueJeans Studio to Empower the Creator Economy
M1 collaborates with AWS to enhance customer experience
M1 Limited (M1), one of Singapore’s leading Mobile Network Operators (MNO), today announced its collaboration with Amazon Web Services (AWS), to launch Maxine, a VoiceBot for M1’s hotlines. Continue reading M1 collaborates with AWS to enhance customer experience