net2phone, a leading communications-as-a-service provider and subsidiary of IDT Corporation, announced that it has acquired Integra CCS, a contact-centre-as-a-service (CCaaS) provider operating in the Americas and Europe. Continue reading net2phone Acquires Integra, an Omnichannel CCaaS Platform →

Gideon Taylor Consulting, LLC and IntraSee, Inc. announced that Gideon Taylor has acquired IntraSee, an enterprise UX and conversational AI pioneer. The acquisition includes Ida Artificial Intelligence, Inc. and its powerful AI-driven digital assistant for the enterprise, Ida. Continue reading Gideon Taylor Acquires IntraSee, Aims to Open Enterprise Systems to Casual Users with Conversational AI →

Microsoft Corp announced the completion of its acquisition of Nuance, a leader in conversational AI and ambient intelligence across industries including healthcare, financial services, retail and telecommunications. Continue reading Microsoft completes acquisition of Nuance, ushering in new era of outcomes-based AI →

CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact centre and collaboration solutions, announced the acquisition of OneStream Networks, a Rochester, New York-based global leader in voice solutions. Continue reading CallTower Acquires OneStream Networks →