Windstream Enterprise (WE), a leading managed communications service provider, announced its Unified Communications as a Service (UCaaS) solution, OfficeSuite UC®, is now available in Europe and Asia Pacific. Continue reading Windstream Enterprise Expands OfficeSuite UC® Availability into Europe and Asia Pacific
Monthly Archives: March 2022
NICE Achieves Perfect Scores for Overall Vendor Satisfaction and Product Innovation in WFM in DMG Consulting Report
NICE announced that it has been recognized as the market share leader in Workforce Management (WFM), based on seats, by DMG Consulting LLC. Customers surveyed in DMG’s ‘Workforce Management for the Enterprise’ report gave NICE the highest possible satisfaction score for product innovation, overall vendor satisfaction, product, and ongoing service and support. Continue reading NICE Achieves Perfect Scores for Overall Vendor Satisfaction and Product Innovation in WFM in DMG Consulting Report
Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’ Transformation to the Cloud
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, and Alcatel-Lucent Enterprise, a leading international provider of communications, networking and cloud solutions announced a strategic partnership that extends the availability of Avaya’s OneCloud CCaaS (Contact Centre as a Service) composable solutions to ALE’s global base of customers while also making ALE’s digital networking solutions available on a global basis to Avaya customers. Continue reading Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’ Transformation to the Cloud
Vonage Strengthens Conversational Commerce Offering with Video Capabilities
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that it has strengthened its Jumper.ai conversational commerce application with new video capabilities and integrations for a more engaging retail experience. Continue reading Vonage Strengthens Conversational Commerce Offering with Video Capabilities
Sangoma Announces Acquisition of NetFortris
Sangoma, a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes, announced it has acquired NetFortris. This acquisition further accelerates Sangoma into the upper echelon of SaaS communications providers and extends our industry leading suite of cloud services with new MSP capabilities, thereby delivering even more ‘one stop shopping’ for our customers and providing larger ‘share of wallet’ for Sangoma. Continue reading Sangoma Announces Acquisition of NetFortris
PCI Pal Partners With Five9 to Provide Secure Payments on the Five9 CX Marketplace
PCI Pal®, the global provider of secure payment solutions, announces it has joined the Five9 CX Marketplace as an approved Secure Payments partner. The PCI Pal solution has been accredited and listed on the Five9 CX Marketplace. Continue reading PCI Pal Partners With Five9 to Provide Secure Payments on the Five9 CX Marketplace