UserTesting Enhances Its Machine Learning-Powered Post-Test Analysis and Redesigns Its Platform Experience for Improved Team Collaboration

UserTesting, a leader in video-based human insight, announced advanced Instant Insight features, powered by machine learning, to help companies expedite the analysis of human insights at the test-level and accelerate time to insights. Continue reading UserTesting Enhances Its Machine Learning-Powered Post-Test Analysis and Redesigns Its Platform Experience for Improved Team Collaboration

Pindrop welcomes Kieran King as Chief Customer Officer

Pindrop, a global leader in voice technology, announced the appointment of Kieran King to the role of Chief Customer Officer. King’s 25-plus years of experience in B2B software-as-a-service (SaaS) strategy, sales, and marketing will enable Pindrop to achieve its next growth phase through a renewed focus on customer success. Continue reading Pindrop welcomes Kieran King as Chief Customer Officer

Smart Communications Broadens European Presence by Appointing Sales Director for DACH Region

Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced the addition of Jochen Razum as the Sales Director for the DACH region. He will lead sales activities and drive revenue growth in the region. Continue reading Smart Communications Broadens European Presence by Appointing Sales Director for DACH Region

Sitecore Experience Manager Cloud (XM Cloud) Now Available

Sitecore®, a global leader in end-to-end digital experience software, announced that it has become the first company to completely transition its core CMS solution including personalization and the content authoring experience, to a modern cloud architecture with the release of Sitecore Experience Manager (XM) Cloud. Continue reading Sitecore Experience Manager Cloud (XM Cloud) Now Available

Windstream Enterprise To Integrate Microsoft Teams With Unified Communications and Voice Solutions

Windstream Enterprise (WE), a leading managed communications service provider, announced the launch of new integration capabilities with Microsoft Teams within its strategic Unified Communications (UC) and voice solutions, providing even more options for users to make calls directly from the Teams app via desktop, tablet or mobile devices. Continue reading Windstream Enterprise To Integrate Microsoft Teams With Unified Communications and Voice Solutions

Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees

AskNicely, a leader in customer experience software for service businesses, announced that Lendmark Financial Services, a leading provider of household credit and consumer loan solutions serving more than 400,000 customers a year, has selected the AskNicely Frontline Success Platform to empower its workers to deliver exceptional customer experience. Continue reading Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees