Babble, the leading British Cloud Comms, Contact, Cyber & Mobile business that is transforming how ambitious businesses use next generation technology, has announced the acquisition of Wakefield-based independent technology provider Yorkshire Telecom/Biscuit IT as well as Basildon-based mobile services provider ADSI. Continue reading Babble further grows presence in Yorkshire and Essex with two more acquisitions
Daily Archives: July 19, 2022
Upland InGenius CRM Telephony Integration Recognized as a Premium AppFoundry Partner
Upland Software has announced that its InGenius computer telephony integration (CTI) software is now available as a premium application on Genesys AppFoundry® — the industry’s largest dedicated marketplace focused on customer experience solutions. Continue reading Upland InGenius CRM Telephony Integration Recognized as a Premium AppFoundry Partner
XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange
XSELL Technologies, a leader in conversational AI for contact centre agent optimization, announced it has launched XSELL Agent Experience on Salesforce AppExchange, empowering customers to amplify top performer outcomes across their contact centres. Continue reading XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange
Upland Software Announces $115 Million Strategic Equity Investment From HGGC
Upland Software announced a $115 million strategic equity investment from HGGC, a leading private equity firm with over $6.8 billion of cumulative capital commitments. Continue reading Upland Software Announces $115 Million Strategic Equity Investment From HGGC
Survey Reveals Unified Observability Is Key Driver of IT Productivity and Digital Customer Experience
A new survey from leading market research firm IDC revealed that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity. Continue reading Survey Reveals Unified Observability Is Key Driver of IT Productivity and Digital Customer Experience
Northwell Health Partners with Google Cloud to Provide Proactive, Personalized Healthcare
Northwell Health, New York State’s largest health care provider and private employer, and Google Cloud today announced a collaboration to improve patient care, clinician experiences, and to help the health and hospital network operate more efficiently. Continue reading Northwell Health Partners with Google Cloud to Provide Proactive, Personalized Healthcare