Amelia, the leading Enterprise Conversational AI software company, announced that Amelia has been hired by ASICS as a digital service agent to enhance customer experiences and free employees from time-consuming tasks. Continue reading Amelia Hired by ASICS to Revolutionize Customer Service in Sports Retail
Daily Archives: July 11, 2022
GoTo to Acquire Miradore, Expanding Mobile Device Management and All-in-One Integrated IT Experience
GoTo, the all-in-one business communications and IT support and management platform, announced its intent to acquire cloud-based device management provider Miradore from Nordic technology investor Standout Capital and other shareholders. Continue reading GoTo to Acquire Miradore, Expanding Mobile Device Management and All-in-One Integrated IT Experience
Tollring’s 8.4 million endpoints mark another great year for business analytics
Tollring reports that it now monitors over 8.4 million cloud endpoints globally across its entire portfolio of cloud business analytics, call recording and telecoms fraud protection services. The company has expanded its business in all regions, with customer growth exceeding 50% across both Europe and APAC within the past 12 months. Continue reading Tollring’s 8.4 million endpoints mark another great year for business analytics
Mapp Prescribes Exceptional Customer Experience To Boost LloydsPharmacy’s Strategy
Mapp, the leading provider of insight-led customer experiences, has announced LloydsPharmacy has selected its insight-led solution to integrate customer intelligence at the heart of its marketing. Continue reading Mapp Prescribes Exceptional Customer Experience To Boost LloydsPharmacy’s Strategy
Sangoma Ranks Number One in Unified Communications Satisfaction Report
Sangoma Technologies Corporation, a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes announced that they have been ranked number one in Customer Satisfaction by the Eastern Management Group for the 3rd straight year. Continue reading Sangoma Ranks Number One in Unified Communications Satisfaction Report
Precisely Named a Leader in Cloud Customer Communications Management Applications by IDC MarketScape
Precisely announced that the company has been named a Leader in the IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment (doc #US48167722, June 2022). Continue reading Precisely Named a Leader in Cloud Customer Communications Management Applications by IDC MarketScape