Pegasystems, the low-code platform provider that builds agility into the world’s leading organizations, announced Pega Customer Data Connectors that enable clients to easily connect their existing customer data platforms (CDPs) and other signal providers to Pega Customer Decision Hub™. Continue reading Pega Introduces Pega Customer Data Connectors for Deeper, AI-Powered Data Analysis and Better Customer Outcomes
Daily Archives: September 20, 2022
Currys Collaborates With Mindtree To Deliver A Connected Omnichannel Customer Experience
Mindtree, a global technology services and digital transformation company, announced that it has enabled the UK’s leading retailer of technology products and services, Currys, to deliver a connected and highly personalised omnichannel shopping experience to its customers across multiple markets. Continue reading Currys Collaborates With Mindtree To Deliver A Connected Omnichannel Customer Experience
ForgeRock Advances Identity Orchestration with Industry-First Capabilities for Delivering Superior Digital Identity Journeys
ForgeRock, a global identity leader, announced the availability of its next generation identity orchestration capabilities to enable enterprises to more easily deliver world-class customer and employee experiences secured by AI-driven threat protection. Continue reading ForgeRock Advances Identity Orchestration with Industry-First Capabilities for Delivering Superior Digital Identity Journeys
CallMiner Appoints Jonathan Ranger as Chief Customer Officer
CallMiner, the leading provider of conversation intelligence to drive business improvement, announced that Jonathan Ranger has joined the company as Chief Customer Officer (CCO). Continue reading CallMiner Appoints Jonathan Ranger as Chief Customer Officer
TechSee Partners With Digital Transformation Leader NeuraFlash to Provide Visual Engagement & AI-Powered Automation
TechSee, the market leader in Computer Vision solutions for customer service, announced a partnership with NeuraFlash with the goal of bringing the next generation of visual engagement and AI-powered service automation to their existing top-tier consulting & ISV service business. Continue reading TechSee Partners With Digital Transformation Leader NeuraFlash to Provide Visual Engagement & AI-Powered Automation
Symbee Launches Two New Expedited Avaya Migration Offerings to Allow Companies to Mitigate the Risks Associated With Recent Events
Customers needing to mitigate the risk of Avaya Solution(s) by migrating rapidly to the Amazon Customer Experience (CX) ecosystem based on recent company events. Continue reading Symbee Launches Two New Expedited Avaya Migration Offerings to Allow Companies to Mitigate the Risks Associated With Recent Events