SugarCRM, provider of the award-winning AI-driven CRM platform, announced global medical technology manufacturer W&H Dentalwerk, has deployed the SugarCRM platform to support sales, marketing and service. Continue reading W&H Dentalwerk Launches SugarCRM Platform Worldwide
Monthly Archives: September 2022
TCN Announces Performance Analytics and Reporting Enhancements for its Advanced Contact Center Platform, TCN Operator
TCN, a global provider of a comprehensive cloud-based call centre platform for enterprises, contact centres, BPOs, and collection agencies, announced enhancements to its Performance Analytics and Reporting features to empower contact centre managers to make more data-driven decisions and improve operational efficiencies. Continue reading TCN Announces Performance Analytics and Reporting Enhancements for its Advanced Contact Center Platform, TCN Operator
Babble expands southern footprint with double acquisition
Babble, Britain’s leading Cloud Comms, Contact, Cyber & Mobile technology business, has announced the acquisition of Salisbury-based Berry Telecom Limited (Berry) and Cavendish communications Group Limited (Cavendish), based out of Newhaven. Continue reading Babble expands southern footprint with double acquisition
ContactCenter4ALL achieves Microsoft certification for its feature-rich CC4Teams contact center solution
ContactCenter4ALL, a global provider of contact centre solutions for Microsoft platforms, has announced its CC4Teams omnichannel software has achieved official Microsoft certification. Continue reading ContactCenter4ALL achieves Microsoft certification for its feature-rich CC4Teams contact center solution
Customer.io Launches New Messaging Channel: Mobile and Web In-App Messages
Customer.io, a leading Customer Engagement Platform, announced its new messaging channel: in-app messages. The announcement follows last month’s acquisition of Gist, an in-app messaging platform, which accelerated the company’s mobile and web in-app messaging capabilities. Continue reading Customer.io Launches New Messaging Channel: Mobile and Web In-App Messages
Incom-CNS join Focus Group
Focus Group are delighted to announce the acquisition of Incom-CNS Group Limited (Incom), a highly regarded unified communications provider with offices in Manchester and South Wales. Continue reading Incom-CNS join Focus Group