Geopolitics and broader political uncertainty are now the greatest risk to business growth, according to a survey of more than 1,300 CEOs of the world’s largest businesses. Continue reading Global CEOs grappling with multiple challenges, including geopolitical pressures, but majority remain confident on three-year outlook
Monthly Archives: October 2023
IntouchCX Announces Expansion Into Egypt
IntouchCX, a leading global customer experience and technology company, has announced its expansion into Egypt. Continue reading IntouchCX Announces Expansion Into Egypt
UiPath Announces Autopilot™ to Make AI at Work a Reality
UiPath, a leading enterprise automation software company announced its platform’s latest artificial intelligence (AI) features with Autopilot™, an integration of Generative AI, Specialized AI, and automation that allows any user to automate work fast using natural language. Continue reading UiPath Announces Autopilot™ to Make AI at Work a Reality
ScreenMeet Remote Support Now Available on Genesys® AppFoundry
ScreenMeet, the leading enterprise-grade cloud-based customer experience platform, announced its availability on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Continue reading ScreenMeet Remote Support Now Available on Genesys® AppFoundry
Deepdesk Introduces Cutting-Edge ‘AIX’ Features, Pioneering the Future of AI for Contact Centres
Deepdesk launches the next generation of AI Agent Assist technology for contact centres: Deepdesk AIX. Continue reading Deepdesk Introduces Cutting-Edge ‘AIX’ Features, Pioneering the Future of AI for Contact Centres
NICE Named an Exemplary Leader in Ventana Research 2023 Buyers Guide for Contact Center Suites
NICE announced that it has been named as an Exemplary Leader in the Ventana Research 2023 Buyers Guide for Contact Center Suites, receiving the highest overall ranking for contact centre suites out of 22 vendors evaluated. Continue reading NICE Named an Exemplary Leader in Ventana Research 2023 Buyers Guide for Contact Center Suites