Teleperformance in Benelux and Norton by Symantec Win Partnership Award

Teleperformance, the global leader in outsourced omnichannel customer experience management announced its customer support operations in Benelux, delivered in partnership with Norton by Symantec, received the prestigious National Contact Center Awards (NCCA) Partnership Award at the Customer First Awards. Continue reading Teleperformance in Benelux and Norton by Symantec Win Partnership Award

Mitel Completes Acquisition of Toshiba Unified Communications Systems Business Assets

Mitel®, a global leader of enterprise communications announced that it has completed the acquisition of certain assets, inventory and support obligations from Toshiba Corporation’s Unified Communications business. The announcement follows the Memorandum of Understanding signed by the two companies. Continue reading Mitel Completes Acquisition of Toshiba Unified Communications Systems Business Assets

honeybee and Capita to Join Forces in Transforming Contact Centre Sales Operations

honeybee, a pioneering software platform that transforms customer and colleague sales journeys, has today announced a 3-year partnership with Capita, the UK’s leading provider of business process outsourcing. Continue reading honeybee and Capita to Join Forces in Transforming Contact Centre Sales Operations