Sharpen Technologies, developers of the agent-first omnichannel cloud contact centre platform, experienced continued momentum with new customer bookings up more than 50% from the first half of 2019. Continue reading Sharpen Increases New Customer Bookings More Than 50% Compared to First Half of 2019
Daily Archives: October 16, 2019
Artificial Solutions Named in Gartner Market Guide for Conversational Platforms Report
Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that it is recognized in Gartner’s latest Market Guide for Conversational Platforms (Gartner subscription required). Continue reading Artificial Solutions Named in Gartner Market Guide for Conversational Platforms Report
Verint Recognized as Voice Biometrics Leader in Recent Analyst Report
Verint® announced that it has been recognized as a voice biometrics leader in a recent survey by Opus Research. Citing Verint’s depth of products and services, the Opus Research 2019 Intelligent Authentication and Voice Biometrics Intelliview notes the strengths of Verint’s Identity Analytics solutions that help organizations improve security and fight fraud. Continue reading Verint Recognized as Voice Biometrics Leader in Recent Analyst Report
Ascensos appoints William Carson as Director of Market Engagement
Ascensos is delighted to announce the appointment of William Carson as Director of Market Engagement. William will play a key role at a pivotal moment in the Ascensos journey as it expands its presence and propositions across the UK and Europe. Continue reading Ascensos appoints William Carson as Director of Market Engagement