As part of its digital transformation strategy, Staffordshire University has chosen to implement Blue Prism Cloud, the market-leading intelligent automation (IA) platform. Blue Prism intelligent digital workers will soon be deployed across multiple functions in order to deliver an exceptional experience across all facets of student life at the university. Continue reading Staffordshire University Makes the Grade with Blue Prism Cloud
Daily Archives: September 15, 2020
Observe.AI Raises $54 Million Series B Round
Observe.AI, a leader in Contact Center AI, announced a $54 million Series B financing led by Menlo Ventures, with participation from Next47 Ventures, and NGP Capital. The funding will allow Observe.AI to continue its momentum by helping the world’s top brands accurately transcribe and analyze every call while providing deeper visibility into customer service operations. Continue reading Observe.AI Raises $54 Million Series B Round
Voximplant accelerates growth of customer service industry with simple omnichannel cloud contact centre solution – no coding required
Voximplant, the voice-first cloud communications company, today announced Voximplant Kit has been completely transformed into a next-generation, omnichannel, cloud contact centre solution. Continue reading Voximplant accelerates growth of customer service industry with simple omnichannel cloud contact centre solution – no coding required