Toyota and Lexus – have selected Feefo, the reviews and customer insights technology company, to transform their respective customer product reviews in the UK. Continue reading Global automotive giants Toyota and Lexus select Feefo to provide next-generation customer vehicle insights systems
Daily Archives: September 16, 2020
TTEC’s AI is reimagining contact centre learning and voted “Disruptive Technology of the Year 2020”
TTEC, a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, has had its RealPlay™ AI-powered training technology named “Disruptive Technology of the Year 2020” by Customer Contact Week. Continue reading TTEC’s AI is reimagining contact centre learning and voted “Disruptive Technology of the Year 2020”
The Dispute Service selects the Vonage Contact Center to strengthen landlord-tenant relationships
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that The Dispute Service Limited has selected the Vonage Contact Center to better serve its customer-base. Continue reading The Dispute Service selects the Vonage Contact Center to strengthen landlord-tenant relationships
Davies continues investment in specialist technology with acquisition of ContactPartners
Davies, the leading specialist professional services and technology business, today announces the acquisition of ContactPartners, the specialist cloud application provider, delivering bespoke customer contact technologies for the insurance, banking and wider financial services markets. Continue reading Davies continues investment in specialist technology with acquisition of ContactPartners
Enghouse Interactive Promotes Node4 to Silver Partner Status
Enghouse Interactive announced that it has elevated IT infrastructure and services provider Node4, to silver partnership status within its EMEA partner programme. Continue reading Enghouse Interactive Promotes Node4 to Silver Partner Status
Yext Names Jon Buss as Managing Director, EMEA
Yext, the Search Experience Cloud company, announced the appointment of Jon Buss to Managing Director of Europe, the Middle East, and Africa (EMEA). Buss was previously Managing Director of Northern Europe after joining Yext in 2016 and establishing the company’s London office. Continue reading Yext Names Jon Buss as Managing Director, EMEA