SYKES Named on the Inaugural IAOP Impact Sourcing Champions Index

Sykes Enterprises, Incorporated, a global leader in business process solutions, is one of the newest companies to be added to the prestigious International Association of Outsourcing Providers (IAOP) Impact Sourcing Champions Index. The index, which exists in partnership with the Global Mentorship Initiative, is a curated list of companies that have distinguished themselves as trailblazers in the impact sourcing space. Continue reading SYKES Named on the Inaugural IAOP Impact Sourcing Champions Index

mGage delivers a world-first Mobile Payments within RCS Messaging solution to offer a conversational commerce channel

mGage, a leading global mobile messaging provider, launched the first-of-its-kind solution to bring Mobile Payments within the Rich Communication Services (RCS) channel. This advanced and pioneering technology creates a seamless and richer experience for customers while delivering a strong ROI for brands. Continue reading mGage delivers a world-first Mobile Payments within RCS Messaging solution to offer a conversational commerce channel

Genesys Names New CFO to Drive Next Phase of Rapid Growth

Genesys®, the global leader in cloud customer experience and contact centre solutions, announced Brian Swartz as its new chief financial officer (CFO). Swartz brings more than 20 years of experience driving strategy and business performance at both public and private companies as well as scaling high-growth software as a service (SaaS) revenue. Continue reading Genesys Names New CFO to Drive Next Phase of Rapid Growth