Online Marketplace Carousell selects Vonage APIs for fraud protection and enhanced communications

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been selected by Singapore-based online marketplace Carousell to safeguard its platform against fraud and enhance the speed and efficiency of customer notifications. Continue reading Online Marketplace Carousell selects Vonage APIs for fraud protection and enhanced communications

TELUS International Formally Launches Digital-Enablement Arm to Help Brands Build Effortless Customer Experiences

TELUS International, a leading provider of customer experience (CX) and digital solutions for global and disruptive brands, announced the formal launch of TELUS International Digital Solutions following its purchase of the remaining 35 percent stake in Xavient Digital (the initial 65 percent investment was made in February 2018). Continue reading TELUS International Formally Launches Digital-Enablement Arm to Help Brands Build Effortless Customer Experiences

RichRelevance Launches ‘Deep Recommendations’: The Next Generation of Advanced Commerce Personalization

RichRelevance, a leader in experience personalization, announced the launch of first-of-its-kind ‘Deep Recommendations’, a set of advanced personalization technologies that, unlike traditional recommender engines, does not need historical events and behavioral data to immediately generate relevant product recommendations. Continue reading RichRelevance Launches ‘Deep Recommendations’: The Next Generation of Advanced Commerce Personalization