Five9, an industry-leading provider of the intelligent cloud contact centre, demonstrates continued collaboration with Microsoft as it expands new customer wins using the Five9 UC integration with Microsoft Teams. Continue reading Five9 Announces Joint Customer, ProSites, is Utilizing UC Integration With Microsoft Teams
Daily Archives: November 12, 2020
Avaya Cloud Office™ UCaaS Solution Introduced in Five Additional Markets
Avaya and RingCentral announced that Avaya Cloud Office™ by RingCentral®, the unified communications solution offering team messaging, video meetings, and cloud PBX is expanding availability to five of the largest economies in Europe in December – Austria, Belgium, Germany, Italy, and Spain. Continue reading Avaya Cloud Office™ UCaaS Solution Introduced in Five Additional Markets
Zoho Announces Partnership With Tata Consultancy Services
Zoho announced a strategic alliance with Tata Consultancy Services (TCS) to provide superior Customer Relationship Management, IT Service Management and e-Commerce solutions to solve problems for large businesses. Continue reading Zoho Announces Partnership With Tata Consultancy Services
LivePerson announces executive hires to further accelerate Conversational AI growth, scale, and partnerships
LivePerson, a global leader in Conversational AI, announced the hiring of Andrew Hamel as EVP, Operations and Emerging AI Businesses, to lead day-to-day operations with a focus on optimizing the company’s ability to grow and scale, and Shani Higgins as SVP, Global Partnerships, to lead LivePerson’s holistic partnership strategy. Continue reading LivePerson announces executive hires to further accelerate Conversational AI growth, scale, and partnerships