Global communications company Infobip has been ranked leading service provider in the mobile messaging space by Juniper Research in its new Competitor Leaderboard, placing well ahead of the next established leader. The study assesses the capacity and capability, product positioning – including size of operations – financial performance, and sophistication of messaging solutions of 20 prominent vendors. Continue reading Juniper Research Ranks Infobip Leader in Mobile Messaging Space
Monthly Archives: September 2021
Vonage Supports Expanding Small Business Market through the Pandemic with Future-Proof Cloud Communications Solutions
For Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, the events of the last year have highlighted the importance of providing future-proof cloud communications solutions for its growing small and midsize (SMB) customer base. Continue reading Vonage Supports Expanding Small Business Market through the Pandemic with Future-Proof Cloud Communications Solutions
Movius, a Leader in Secure Unified Communications, Acquires Cognitive CX and AI Provider Intentico
Movius, a leader in secure, mobile unified communications, acquires Intentico, a technology company that specializes in AI-based cognitive customer experiences (CX). By leveraging Intentico technology, Movius can provide businesses new ways to engage their customers and gain deep intelligence about those interactions in a unified solution. Continue reading Movius, a Leader in Secure Unified Communications, Acquires Cognitive CX and AI Provider Intentico
Servion Successfully Renews Cisco Gold Provider Worldwide
Servion, a leading contact centre and CX solutions provider, recently announced its Cisco Gold Provider Worldwide Certification renewal. This certification emphasizes Servion’s ongoing commitment and competence in selling, installing, and supporting Cisco solutions across the globe. Continue reading Servion Successfully Renews Cisco Gold Provider Worldwide
Webio brings Conversational AI to Phoebus Software Clients
Phoebus Software Limited (PSL) has selected the Webio team as its partner to supply multi-channel customer communication for PSL’s clients Continue reading Webio brings Conversational AI to Phoebus Software Clients
[24]7.ai Named a Leader in the Everest Group Peak Matrix® for Conversational AI Products, 2021
[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact centre services, announced that Everest Group has positioned the organization in the Leader section of the PEAK Matrix® for Conversational AI Products in 2021. Continue reading [24]7.ai Named a Leader in the Everest Group Peak Matrix® for Conversational AI Products, 2021