Workday, a leader in enterprise cloud applications for finance and human resources, announced Workday Everywhere, packaged connectors that bring Workday tasks and insights directly into digital workspaces to help organizations elevate their employee experiences. Continue reading Workday Announces a More Immersive Digital Experience for Employees With Workday Everywhere
Monthly Archives: October 2021
Wavenet Limited acquires Internal Systems Limited
Wavenet has announced the acquisition of ISL for an undisclosed consideration. Continue reading Wavenet Limited acquires Internal Systems Limited
Kandy, an AVCtechnologies Company, Launches Unified Communication and Collaboration Solution in the IBM Cloud for Financial Services
American Virtual Cloud Technologies, Inc. (AVCtechnologies), a leading cloud communications and IT service provider, announced that the Kandy Unified Communications and Collaboration solutions are now available in the IBM Cloud for Financial Services. Continue reading Kandy, an AVCtechnologies Company, Launches Unified Communication and Collaboration Solution in the IBM Cloud for Financial Services
Coveo Acquires Qubit
Coveo, a Relevance Platform and applied AI leader that transforms digital experiences with AI-powered search, recommendations, and personalization, announced the acquisition of Qubit, a leader in AI-powered personalization technology for merchandising teams, based in London, UK, further accelerating Coveo’s geographic expansion into the UK and European markets. Continue reading Coveo Acquires Qubit
Noetica to Demonstrate SABRE and AI-Powered Voice Analytics at Call & Contact Centre Expo 2021
Noetica – A British company, developing software products for the global contact centre market, will demonstrate the power of its new dynamic SABRE™ (Skills & Ability Based Routing Engine) technology and artificial intelligence (AI) powered real-time voice analytics, at Call & Contact Centre Expo. Continue reading Noetica to Demonstrate SABRE and AI-Powered Voice Analytics at Call & Contact Centre Expo 2021
New Authentication Technology by Eckoh Reduces Identity Fraud in Contact Centres
Eckoh’s new technology seeks to address the fraud problem while saving time and increasing security. It allows customers to verify the identity of who is calling them without disconnecting and to share information securely to complete transactions. Continue reading New Authentication Technology by Eckoh Reduces Identity Fraud in Contact Centres