NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, and networking solutions, announced the launch of a comprehensive suite of Workplace Management solutions that complement its UNIVERGE BLUE® CLOUD SERVICES to realize the ultimate smart workspace for workforce wellbeing, convenience, safety and seamless collaboration. Continue reading Launch of NEC Smart Workspace Emanates the Future of Work and Enhances the Employee and Customer Experience
Monthly Archives: April 2022
IHG® Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment
Medallia, the global leader in customer and employee experience, announced that IHG® Hotels & Resorts has selected the leading intelligent messaging platform, Medallia Zingle, as a preferred vendor for all brands and service levels across its portfolio of nearly 6,000 hotels in over 100 countries around the world to enhance the overall guest and employee experience. Continue reading IHG® Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment
Webhelp and Uitblinqers join forces to strengthen position in Dutch market
Webhelp and Uitblinqers announce they are joining forces to strengthen their position in the Dutch market. Uitblinqers will continue its rapid growth trajectory under Webhelp and will remain a stand-alone entity in the Netherlands under its current management team. Continue reading Webhelp and Uitblinqers join forces to strengthen position in Dutch market
Mindfields and Uniphore announce partnership to Hyperautomate Contact Centres beyond RPA
Mindfields, a global Hyperautomation advisory firm, announced it has partnered with Uniphore, the leader in Conversational Automation. The partnership will enhance Mindfields’ offerings, thereby enabling the company to facilitate its clients move into the next phase of conversational automation. Continue reading Mindfields and Uniphore announce partnership to Hyperautomate Contact Centres beyond RPA
SupportNinja Enhances Global Outsourcing Services With Bolton Remote Acquisition
SupportNinja, a leading Dallas-based business process outsourcing company, announced the acquisition of Bolton Remote, a specialist provider of customer success, technical support and product operations solutions. Continue reading SupportNinja Enhances Global Outsourcing Services With Bolton Remote Acquisition
LifeSearch Chooses Talkdesk Contact Centre Solution
Talkdesk®, a global customer experience leader for customer-obsessed companies, has been selected by LifeSearch, the UK’s leading life insurance broker, as its contact centre solution provider. Continue reading LifeSearch Chooses Talkdesk Contact Centre Solution