Productboard, the customer-centric product management platform that helps teams get the right products to market faster, today announced that it has acquired SatisMeter, a powerful feedback platform for modern product teams that measures user engagement through in-product touchpoints at every stage of the customer journey. Continue reading Productboard Acquires SatisMeter
Monthly Archives: June 2022
Call Center Studio Integrates LumenVox Call Progress Analysis into its Software
Call Center Studio, a leader in multi-channel, scalable AI-powered software for call centre operations, has integrated Call Progress Analysis (CPA) software from LumenVox, a leading provider of speech and voice technology. Continue reading Call Center Studio Integrates LumenVox Call Progress Analysis into its Software
Five9 Intelligent Virtual Agent Named a Leader in the 2022 Opus Research Decision Makers’ Guide to Enterprise Intelligent Assistants
Five9, an industry-leading provider of the intelligent cloud contact centre, announced that Five9 Intelligent Virtual Agent (IVA) has been named a leader in the 2022 Opus Research “Decision Makers’ Guide to Enterprise Intelligent Assistants.” Continue reading Five9 Intelligent Virtual Agent Named a Leader in the 2022 Opus Research Decision Makers’ Guide to Enterprise Intelligent Assistants