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Monthly Archives: January 2023

Who's Buying What?

Qualtrics & Manchester City Partnership Improving Fan Experience

January 24, 2023 Sam Heggie-Collins

Qualtrics, the leader and creator of the experience management category, released details about the impact of its partnership with Manchester City, which is helping to transform the fan experience in stadiums and online. Continue reading Qualtrics & Manchester City Partnership Improving Fan Experience →

Qualtrics
Technology

Kore.ai Unveils Generative AI, Large Language Models in XO Platform V10.0 to Enhance Enterprise Communications

January 24, 2023 Sam Heggie-Collins

Kore.ai, the world’s leading conversational AI platform and solutions company, announced the release of the Kore.ai Experience Optimization (XO) Platform Version 10.0. Continue reading Kore.ai Unveils Generative AI, Large Language Models in XO Platform V10.0 to Enhance Enterprise Communications →

Kore.ai
Acquisitions & Mergers

Ardian acquires majority stake in Assist Digital

January 23, 2023 Sam Heggie-Collins

Ardian, a world-leading private investment house, has signed a binding agreement to acquire a majority stake of about 60% in Assist Digital, the fast-growing international company providing end-to-end customer experience services. Continue reading Ardian acquires majority stake in Assist Digital →

Acquisitions & Mergers

Thoma Bravo and Sunstone Partners Complete Acquisition of UserTesting

January 23, 2023 Sam Heggie-Collins

UserTesting, Inc., a leader in video-based human insight, announced the completion of its acquisition by Thoma Bravo, a leading software investment firm, and Sunstone Partners, in an all-cash transaction valued at approximately $1.3 billion. Continue reading Thoma Bravo and Sunstone Partners Complete Acquisition of UserTesting →

UserTestingUserZoom
Acquisitions & Mergers, Uncategorized

Sprout Social Acquires Repustate

January 23, 2023 Sam Heggie-Collins

Sprout Social, Inc., an industry-leading provider of social media management software, announced the acquisition of Repustate, an innovative sentiment analysis and natural language processing company. Continue reading Sprout Social Acquires Repustate →

Sprout Social
Partnerships

Zappix Announces Partnership with Cozera

January 23, 2023 Sam Heggie-Collins

Zappix has partnered with Cozera to elevate its customer experiences by providing users with a secure identity authentication to simplify the user experience while preventing Account Take Over attacks. Continue reading Zappix Announces Partnership with Cozera →

Zappix

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