Cresta, a leading provider of Generative AI for the contact centre, announced the appointment of former Google AI executive Ping Wu as CEO. Continue reading Cresta Appoints Former Google-exec Ping Wu as CEO to Propel Generative AI Offerings
Monthly Archives: May 2023
Mlytics Unveils AI-Powered Conversational Chatbot, Revolutionizing Customer Experience
Mlytics, a company focused on web optimization solutions and augmenting technology video stream companies, is introducing a new addition to their platform, a GPT-powered Mlytics AI Assistant. Continue reading Mlytics Unveils AI-Powered Conversational Chatbot, Revolutionizing Customer Experience
BT partners with ServiceNow to simplify contact centre transformation
BT announced a new era in its partnership with ServiceNow, the leading digital workflow company that makes the world work better for everyone, with plans to launch a turnkey, contact-centre-as-a-service (CCaaS) package integrating digital workflows, global communications and a cloud-hosted contact centre platform. Continue reading BT partners with ServiceNow to simplify contact centre transformation
PolyAI launches in AWS Marketplace
PolyAI, a leading global provider of customer-led voice assistants, announced its products are now available on AWS Marketplace – Amazon’s digital catalogue that makes it easy for enterprises to find, buy, deploy, and manage third-party software, data, and services that run on Amazon Web Services (AWS). Continue reading PolyAI launches in AWS Marketplace
Vonage Partners with Meta to Enable Secure and Instant Payments through WhatsApp in Singapore
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has partnered with WhatsApp as a Business Solution Provider, to launch payments on the messaging app in Singapore. Continue reading Vonage Partners with Meta to Enable Secure and Instant Payments through WhatsApp in Singapore
FC Bayern signs SAP Emarsys to score business goals
SAP Emarsys announces its latest customer signing: FC Bayern. As one of the most successful football clubs in the world, FC Bayern understands the importance of their fans in creating a dynamic business. Continue reading FC Bayern signs SAP Emarsys to score business goals