Zendesk, a San Francisco-headquartered customer experience and engagement software company, has solidified its position as one of Asia Pacific’s (APAC) fastest-growing technology companies with the expansion of its Singapore office. Continue reading Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the Region
Monthly Archives: September 2019
IPRS Health’s commitment to offer comprehensive online support for clients and patients continues
Award-winning clinical company, IPRS Health has been the first company of its kind to trial a range of digital customer support tools to their clients and patients to ensure the delivery of consistent high-quality clinical care. Continue reading IPRS Health’s commitment to offer comprehensive online support for clients and patients continues
YOOX NET-A-PORTER GROUP’s luxury division set to double personal shopping and client relations team and expand into new, strategic locations
YOOX NET-A-PORTER GROUP, the world leader in online luxury and fashion, announces that more than 100 new personal shoppers and client relations managers will be hired within its Luxury Division to serve NET-A-PORTER and MR PORTER’s most loyal customers, referred to as EIPs (Extremely Important People), globally. This marks the single largest client relations recruitment drive in its 19-year history. Continue reading YOOX NET-A-PORTER GROUP’s luxury division set to double personal shopping and client relations team and expand into new, strategic locations
Upstream Works Software Partners with Aceyus on Customer Experience Management Solutions
Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announced its integration partnership with Aceyus. Together, the companies will enrich customer experience management with actionable data that powers informed decisions and improved performance. Continue reading Upstream Works Software Partners with Aceyus on Customer Experience Management Solutions
Inference Solutions Enables Conversational AI for Cisco’s On-Premise Platforms
Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, launched new solutions that extend the self-service capabilities of Cisco Unified Communications Manager (UCM), Unified Contact Center Enterprise and Unified Contact Center Express (UCCE/X). Continue reading Inference Solutions Enables Conversational AI for Cisco’s On-Premise Platforms
The National Autistic Society Selects Verint Community Solution for Interactive Member Forum
Verint® announced that The National Autistic Society has invested in Verint’s Community™ solution to provide its members a safe, online discussion forum for sharing stories about their experiences with autism. Continue reading The National Autistic Society Selects Verint Community Solution for Interactive Member Forum