Vonage, a global business cloud communications leader, announced that the Company has launched the Vonage App Center. The Vonage App Center is built on a flexible microservices architecture that allows partners to deploy business apps from directly within Vonage Business Cloud (VBC), Vonage’s cloud-native unified communications solution. Continue reading Vonage Launches App Center Ecosystem
Daily Archives: October 31, 2019
American Axle & Manufacturing, Inc. Chooses Medallia
Medallia, the global leader in experience management announced that American Axle & Manufacturing, Inc. has selected Medallia as its associate experience management platform of choice. Continue reading American Axle & Manufacturing, Inc. Chooses Medallia
Five9 Announces Five9 Einstein Engagement Bot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace
Five9 announced it has launched the Five9 Einstein Engagement Bot on Salesforce AppExchange, empowering enterprise contact centres to engage customers with intelligent, compelling interactions. This integration enables Einstein Bot to engage with the customer, determine the intent of their need, provide quick answers or, if necessary, intelligently escalate to a chat or a phone call back from an agent. Continue reading Five9 Announces Five9 Einstein Engagement Bot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace
Startek Recognized by IDG India CIO 100 Awards
Startek, a global provider of customer experience management solutions, has been accredited with the IDG India CIO 100 2019 Award. This award acknowledges Startek for its world-class technology capabilities, omnichannel solutions, innovation and commitment to providing extraordinary customer experiences. Continue reading Startek Recognized by IDG India CIO 100 Awards