Kustomer Selected As Enterprise Customer Service CRM Available In Shopify Plus Certified App Program

Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced that it has been selected as an enterprise customer service CRM platform in the Shopify Plus Certified App Program. Continue reading Kustomer Selected As Enterprise Customer Service CRM Available In Shopify Plus Certified App Program

IBM to Acquire WDG Automation to Advance AI-Infused Automation Capabilities for Enterprises

IBM announced it has reached a definitive agreement to acquire Brazilian software provider of robotic process automation (RPA) WDG Soluções Em Sistemas E Automação De Processos LTDA (referred to as “WDG Automation” throughout). Continue reading IBM to Acquire WDG Automation to Advance AI-Infused Automation Capabilities for Enterprises