ServiceNow Continues Strong EMEA Expansion with the Creation of 300 New Jobs in Dublin, Ireland

ServiceNow, the leading digital workflow company that makes work, work better for people, announced the expansion of its Dublin office where it will create at least 300 new jobs over the next three years as part of the company’s Europe, Middle East and Africa (EMEA) growth plans. Continue reading ServiceNow Continues Strong EMEA Expansion with the Creation of 300 New Jobs in Dublin, Ireland

Redwood Technologies Group Acquires Potomac Integration and Consulting, LLC

Redwood Technologies Group, the parent company of leading CX and cloud contact centre solution provider Content Guru, has announced that it has acquired US-based Potomac Integration and Consulting (PIC), a specialist consultancy organization to US federal government agencies. The acquisition is part of the Group’s US expansion drive. Continue reading Redwood Technologies Group Acquires Potomac Integration and Consulting, LLC

Talkdesk Announces Vacation Now Solution Free for 90 Days to Support Travel and Hospitality Industry During COVID-19 Relief and Recovery

Talkdesk®, the leading cloud contact centre for innovative enterprises, announced availability of Talkdesk Vacation Now, a new COVID-19 relief and recovery solution designed to help travel and hospitality companies ready their contact centres to support anticipated surges in demand as the industry reboots. Continue reading Talkdesk Announces Vacation Now Solution Free for 90 Days to Support Travel and Hospitality Industry During COVID-19 Relief and Recovery

ServiceNow and Qualtrics Combine Powerful Workflows and Experience Data to Help Companies Deliver Next-Generation Experiences

ServiceNow and Qualtrics announced a strategic partnership to help companies deliver next-generation employee experiences and customer service, leveraging the combined power of ServiceNow’s digital workflows with Qualtrics’ experience management technology on a single platform. Continue reading ServiceNow and Qualtrics Combine Powerful Workflows and Experience Data to Help Companies Deliver Next-Generation Experiences

3CLogic Secures Significant Investment from Recurring Capital Partners to Support Growth and Expansion

3CLogic, the premier voice-enabling solution and cloud contact centre platform, announced the extension of a SaaS credit facility from Recurring Capital Partners to support its continued global growth in 2021. The line will be used to accelerate investments in sales, marketing, and product development. Continue reading 3CLogic Secures Significant Investment from Recurring Capital Partners to Support Growth and Expansion