Startek®, a global customer experience (CX) solutions provider, announced that it has partnered with Genesys®, a leader in cloud customer experience orchestration, to further enhance its delivery of omnichannel solutions. Continue reading Startek® Partners with Genesys® for Advanced Experience Orchestration Capabilities
Monthly Archives: June 2022
Smart Communications Positioned as a Leader in the IDC MarketScape
Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations announced that it has been named a Leader in the IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment. Continue reading Smart Communications Positioned as a Leader in the IDC MarketScape
Tanla forges exclusive partnership with Kore.ai to offer Conversational AI Solutions on Wisely
Tanla, a leading global CPaaS provider, and Kore.ai, the world’s leading enterprise conversational AI software platform and solutions company, announced an exclusive partnership in five countries – India, United Arab Emirates, Indonesia, Vietnam, and Philippines. Continue reading Tanla forges exclusive partnership with Kore.ai to offer Conversational AI Solutions on Wisely
Bandwidth Announces Karl Perkins As Chief Innovation Officer
Bandwidth, a leading global enterprise cloud communications company, announced Karl Perkins has joined the company as Chief Innovation Officer, a newly created position. Continue reading Bandwidth Announces Karl Perkins As Chief Innovation Officer
Bouygues Telecom selects Etiya to become digital-ready
Etiya, a leading Independent Software Provider, announced it has been selected by one of the largest French telecommunication operators, Bouygues Telecom, to deploy Etiya’s Cloud Ready End to End Digital Business Platform. Continue reading Bouygues Telecom selects Etiya to become digital-ready
Puzzel expands cloud contact centre offering
Puzzel, the leading European provider of cloud-based contact centre solutions, has expanded its product offering with two new solutions: Puzzel Smart Chatbot and Puzzel Performance Management. Continue reading Puzzel expands cloud contact centre offering