Talkwalker, the leading consumer intelligence platform has announced the launch of Talkwalker Forecasting, a new predictive analytics intelligence hub – an industry first in the consumer intelligence space. Continue reading Talkwalker launches Forecasting – an industry first for consumer intelligence
Monthly Archives: July 2022
TCS Recognized as a Leader in Robotic Process Automation by Independent Analyst Firm
Tata Consultancy Services (TCS) has been recognized as a Leader in The Forrester Wave: Robotic Process Automation Services, Q2 2022. Continue reading TCS Recognized as a Leader in Robotic Process Automation by Independent Analyst Firm
Strong Investment in CX Sees Sabio Group Drive Record Growth
Sabio Group, the digital customer experience (CX) transformation specialist backed by Horizon Capital has announced strong financial and operational performances in its annual report and accounts, published today. Continue reading Strong Investment in CX Sees Sabio Group Drive Record Growth
Forsta Launches Digital Diaries Mobile App, Enabling a Seamless Customer Journey and Ethnography Capture Across Desktop, Smartphone and Tablet Devices
Forsta, an industry-leading global provider of market research and customer experience (CX) technology, announced the launch of its Digital Diaries mobile ethnography app, designed to obtain actionable, qualitative insights at scale. Available on iOS and Android devices, the new mobile app is complementary to Forsta’s existing desktop customer journey and ethnography solution. Continue reading Forsta Launches Digital Diaries Mobile App, Enabling a Seamless Customer Journey and Ethnography Capture Across Desktop, Smartphone and Tablet Devices
Arrow Joins Talkdesk Partner Ecosystem to Help Businesses Deliver Better Customer Experiences
Arrow announced a partnership with Talkdesk®, a global cloud contact centre leader for customer-obsessed companies, to provide contact centre solutions that organisations can leverage to unlock the potential of delivering great customer experiences (CX). Continue reading Arrow Joins Talkdesk Partner Ecosystem to Help Businesses Deliver Better Customer Experiences
Anywhere365 Appoints Enrico Karsten As New CEO
Anywhere365®, the leading cloud-based contact centre and dialogue management platform for the Microsoft 365 ecosystem, has appointed Enrico Karsten as CEO. He will succeed the company’s founder, Gijs Geurts, who will take on a new role as Chair of the Board. Continue reading Anywhere365 Appoints Enrico Karsten As New CEO