Onecom, the UK’s leading business communications technology and cloud communications specialist, has acquired Solution IP Communications Ltd, a Gamma Platinum Partner, in its second acquisition in 2022. The transaction brings Bristol-based Solution IP’s teams and in excess of 400 customers into the Onecom Group family. Continue reading LDC-backed communications technology provider Onecom acquires Bristol Headquartered Solution IP Communications Ltd
Monthly Archives: September 2022
New York tolling authorities select TTEC Government Solutions to provide enhanced customer contact solutions
TTEC Government Solutions LLC, a subsidiary of TTEC Holdings Inc., a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, has been awarded a broad contract to manage operations for the Customer Contact Center (CCC) of some of the largest tolling authorities in the New York-New Jersey area. Continue reading New York tolling authorities select TTEC Government Solutions to provide enhanced customer contact solutions
Omnichannel Customer Experience Leader Cindy Davis Joins Airship’s Board of Directors
Mobile app experience company Airship announced the appointment of Cindy Davis to its Board of Directors. Continue reading Omnichannel Customer Experience Leader Cindy Davis Joins Airship’s Board of Directors
Interactions Continues to Reshape the Customer Experience Marketplace in Collaboration with NVIDIA Riva
Interactions, the world leader in conversational artificial intelligence (AI), announced a go-to-market collaboration with NVIDIA Riva to reshape the customer experience in the contact centre and beyond. Continue reading Interactions Continues to Reshape the Customer Experience Marketplace in Collaboration with NVIDIA Riva
Creatio Introduces New Apps and Solutions to Streamline Workflows and Improve Efficiency
Creatio, a global vendor of one platform to automate workflows and CRM with no-code and a maximum degree of freedom, together with its partner community have released a wide range of new applications, connectors, and add-ons at the Creatio Marketplace. Continue reading Creatio Introduces New Apps and Solutions to Streamline Workflows and Improve Efficiency
New Research Reveals Need for Organisations to Modernise Business Communications to Support Accelerating Hybrid Work
Mitel®, a global leader in business communications, is sharing the findings of a business communications research survey conducted by analyst research firm Techaisle, which unveils crucial insights into the wide-ranging needs of organisations seeking to modernise their business communications to support hybrid work. Continue reading New Research Reveals Need for Organisations to Modernise Business Communications to Support Accelerating Hybrid Work