Dialpad, the industry leader in AI-powered communication and collaboration, announced that its Ai Contact Center offering, complete with new digital channel and AI virtual agent support, is now available throughout Australia and New Zealand. Continue reading Dialpad Brings AI Contact Centre Advancements with No-Code Digital Channels and AI Virtual Agents to the ANZ Regions
Daily Archives: October 17, 2022
Alchemer Launches Microsoft Teams Integration
Alchemer – a global leader in Customer Experience (CX) and enterprise feedback technology – announced the launch of its Microsoft Teams integration, which automates delivering customer and employee feedback directly into Teams channels. Continue reading Alchemer Launches Microsoft Teams Integration
Cognigy Names Hardy Myers Senior Vice President, Business Development and Strategy
Cognigy, a market leader in Conversational AI, announced that Hardy Myers has been appointed senior vice president, business development and strategy for the company. Continue reading Cognigy Names Hardy Myers Senior Vice President, Business Development and Strategy