SAP announced that Ryan Poggi has been appointed as Managing Director, SAP UK & Ireland. Ryan will report directly to Rohit Nagarajan, President of EMEA North at SAP, and is based in London. Continue reading SAP Appoints Ryan Poggi as Managing Director UK & Ireland
Monthly Archives: February 2023
University Of Worcester Streamlines Clearing Process With 8×8 XCaaS
8×8, a leading integrated cloud communications platform provider, announced that the University of Worcester successfully deployed 8×8 XCaaS™ (eXperience Communications as a Service™) with 8×8 Voice for Microsoft Teams to deliver enhanced experiences for both students and contact centre agents during the latest UK university Clearing period, the system employed by UK universities at the end of the academic year to fill courses. Continue reading University Of Worcester Streamlines Clearing Process With 8×8 XCaaS
Google and Uber Deepen Partnership to Reimagine the Customer Experience
Google and Uber announced an expanded partnership in which Uber has selected Google to support the modernization of its data cloud infrastructure and reimagine the customer experience for Uber users, drivers, and merchants. Continue reading Google and Uber Deepen Partnership to Reimagine the Customer Experience
Verizon improves customer experience interactions with new VCC digital solutions
Verizon Business announced a new suite of digital engagement capabilities for the Verizon Virtual Contact Center (VCC) to enhance the end-to-end digital customer journey from virtually anywhere and at any time. Continue reading Verizon improves customer experience interactions with new VCC digital solutions
Zoho Unveils Unified Communications Platform, Launches New Collaboration Tech
Zoho Corporation, a leading global technology company, unveiled its unified communications platform, Trident, as well as strengthened collaboration technologies to offer businesses easier ways to communicate across channels, reduce tool-ambiguity, and improve an organization’s overall digital adoption. Continue reading Zoho Unveils Unified Communications Platform, Launches New Collaboration Tech
QuestionPro Acquires Assets of doopoll, Growing its Presence in the United Kingdom
QuestionPro, a global leader in online survey and research services, has acquired the assets of doopoll, the multilingual, realtime, engagement platform. doopoll’s features and its customers will be integrated into QuestionPro’s comprehensive research and experience management platform while also boosting its physical presence in the United Kingdom. Continue reading QuestionPro Acquires Assets of doopoll, Growing its Presence in the United Kingdom